05 | People, culture and values
People, culture and values
Covid-19 turned 2020 upside down – making it a year nobody could have predicted. At Hafnia, we are proud of how we learned to stand together while staying apart. Like all other shipping companies, we were challenged by the travel restrictions prohibiting our seafarers’ movement and forcing our shore staff to work from home. We believe that the world has yet to see the full effects of Covid-19 and its associated physical and mental health consequences.
At Hafnia, we believe that the business and our employees benefit from an inclusive and diverse working environment. Thus, despite living with confinement restrictions in 2020, our diversity efforts continued. We still maintain our ambition to have employees identifying as female form at least 40% of the organisation, including in key management positions, by 2024.
As part of Hafnia’s effort to promote equality, we have introduced measures to improve wage equality during our compensation and benefits review. Management is firmly committed to eliminating any differences in pay based on gender.
We also stand united towards the shared goal of eliminating corruption and bribery in the maritime industry. We recognise that this is not something we can achieve on our own. A global coalition is necessary to stop such a pervasive problem. In 2011, the industry formed the MACN (Maritime Anti-Corruption Network), to work towards an industry free of corruption and to enable fair trade to benefit the society at large. Hafnia joined the MACN in 2014 and continues to contribute and participate as an active member of the network.
At Hafnia we strive to “C A R E” – to be Collaborative, Ambitious, Reliable, and Enduring. We aim to integrate these values in our day-to-day operations and our strategy moving forward. As part of this integration effort, we initiated a value-based leadership programme in 2020 for all shore-based employees with leadership responsibilities.
Prioritising employee wellbeing is not the only way that Hafnia puts people first. The People, Culture & Strategy team has recently launched several initiatives to bring people closer to each other and to gain a broader understanding of the industry. One such initiative is the new ‘Hafnia Employee Assistance Programme’, which aims to assist employees who experience work- or family-related challenges.
Hafnia believes in …
Workforce Diversity
We believe in creating an inclusive work environment and culture where differences are celebrated, and cross-cultural best practices are developed
How we strive to realise our belief:
Hafnia is a proud participant of the Charter for More Women in Shipping, an initiative organised by Danish Shipping to encourage more women to join the shipping industry. The “Taskforce for More Women at Sea” has also put together ten recommendations that aim to help attract new women and to retain those who are already working in the industry. As a signee to the Charter, Hafnia has committed to establishing goals for the number of women in our employment and to drawing up concrete actions that they will undertake to reach these goals
Recruited 13 women across Hafnia offices
Diversifying in nationality and class by selecting cadets from China, India, Philippines and Romania
Ensuring equal workplace environment for exist- ing female employees (10 in-house fleet vessels, 12 in external fleet, 34% of shore-based staff)
Organised Women in Maritime Lab, an innovation program to tackle challenges faced by women in maritime
Customer Relations
We believe in building trust with customers so that we can be relied upon whenever they need us
How we strive to realise our belief:
Continued fast and accurate responses to customer queries
Zero negative external feedback on poor customer service Customer appreciation events
Virtual Pool Board meetings and technical committee meetings
Ensuring optimal availability of vessels for our customers Zero delay in planned dry dockings
Zero Port State detention
Zero delay in planned maintenance onboard vessel
≤ 4 SIRE inspection observations per vessel
Talent Development and Retention
We believe in finding and developing people who will thrive within the Hafnia culture and push the business to greater heights.
How we strive to realise our belief:
Invest in the continuous development of employees to learn new skills
Support maritime universities by employing their trained cadets
Project to enhance workplace for women in maritime
Support for women taking up maritime education
Promoting from within: 17 Promotions within Hafnia Shore side; 152 Promotions on the Seafarers Side
Ambitious Leadership programme launched for leaders with direct reports
Sponsorship of courses to employees for personal and career development
Employee Wellness
We believe in continuously improving the physical and mental health of our staff at sea and on shore
How we strive to realise our belief:
Hafnia Wellness Program – An initiative to promote the physical, emotional, mental and social wellbeing of our staff
All vessels complete 52-week workbooks with activities that foster good mental and physical health, with seafarers rewarded by prizes for participation
Mental health helpline provided to seafarers
Culture and Values
We believe in making Hafnia one of the best places to work, where we treat each other with respect and work together to deliver the industry of tomorrow
How we strive to realise our belief:
Town Hall Meetings reinforcing Hafnia Values and Culture
Line managers reinforcing Culture and Values
Care packages sent out to office staff during Covid-19 lockdowns
Monthly celebration and engagement organised to ensure continuous interaction given the changes in work arrangements
Year-end celebrations organised in countries where allowed
Anti-corruption and Anti-bribery
We believe in eliminating corruption and bribery faced by the maritime industry
How we strive to realise our belief:
Hafnia opposes all forms of corruption and is a member of the Maritime Anti-Corruption Network (MACN), a global business network working towards the vision of a maritime industry free of corruption that enables fair trade to the benefit of society at large
Zero facilitation payments in 2020
Roundtable meeting between BW companies to share learnings and refine strategy
Global communication to commemorate UN Anti-Corruption Day